Context
For almost 6 years I was involved in ideation, development and handoff, covering the design needs of the eCommerce Logistics and Finance verticals.
Outcome
It would be hard to explain everything that happened over those 6 years, but it can be summed up as more than 11 projects in the eCommerce logistics backoffice, among them:
- Route maintenance and dynamic courier selection
- Setup and maintenance of stock sources
- Order returns operations at returns centres
- Unified dashboards
- Management of product injections into markets
- Real-estate management system for the company
- Contract management for models, props and photographers
- Maintenance management for buildings and distribution centres
What stands out?
I've been the go-between for the needs of the business, users, POs and the development teams. Understanding the problem and empathising with the client and the users was both a discovery and a lesson while carrying out the projects. Having been a frontend developer let me speak the same language as the development teams. I also worked with the other designers in the UX team to adopt the team's methodology, and on rolling out and contributing to the design system.













